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Privacy Policy

Last updated: 11/21/2025

Information We Collect

We collect information you provide when you sign in with GitHub, including your name, email address, and GitHub profile information. We also collect usage data such as which agents you run and when you access the platform.

How We Use Your Information

We use your information to provide and improve our service, manage your account, process payments, and communicate with you about your agents and our service.

Data Storage and Security

Your data is stored securely using industry-standard practices. We do not sell your personal information to third parties.

Your Rights

You can request to access, update, or delete your personal information at any time by contacting us at support@sshagents.com.

Refund Policy

Last updated: 11/21/2025

General Policy

All subscriptions are non-refundable. Payments are final and no refunds will be provided for unused time or services.

Exceptional Cases

In exceptional circumstances, such as technical issues that prevent you from using the service, we may at our sole discretion provide a refund or credit. Each case will be evaluated individually.

How to Request Consideration

If you believe you have an exceptional case, please contact us at support@sshagents.com with your account details and detailed explanation. We will review your request within 5-10 business days.

Terms and Conditions

Last updated: 11/21/2025

Acceptance of Terms

By accessing and using sshagents.com, you accept and agree to be bound by these terms and conditions.

Service Description

sshagents.com provides cloud-based AI code agents with SSH access. You can run multiple agents 24/7 using various AI models including Claude, Gemini, and Codex.

User Responsibilities

You agree to:

  • Use the service only for lawful purposes
  • Not share your account credentials with others
  • Not use the service to harm, abuse, or harass others
  • Not attempt to gain unauthorized access to our systems or other users' accounts
  • Be responsible for all activity under your account

Payment Terms

Subscriptions are billed monthly based on the number of agents you select. Payments are processed automatically each month. You can cancel your subscription at any time, and you will retain access until the end of your current billing period.

Service Availability

While we strive for high availability, we do not guarantee uninterrupted access to the service. We may perform maintenance or updates that temporarily affect service availability.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the service in the past 12 months.

Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in abusive behavior.

Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

Contact

For questions about these terms, please contact us at support@sshagents.com.